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If you cannot find an answer to your question in the frequently asked questions listed below please ask the question and we will get you the answer.
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Q: When are the water and light bills due?
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Bills are sent out so the customer receives them by the 1st of each month and are due by the 20th of the month. If the 20th falls on a Saturday, the bill can be paid at the local banks or put in our drop box. It is still due on the 20th. If the 20th falls on a Sunday, the due date is the 21st.
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Q: My water is discolored-what should I do?
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If you notice any discoloration of your water, especially when we’re flushing hydrants, run your cold water for a few minutes to clear it up, if it still remains discolored, contact the water and light.
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Q: Where can I pay my water and light bills?
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You can pay your bill at the Bank of Brodhead, Sugar River Bank or the Water & Light office. You can also drop you payment at the Water & Light after hours in the night deposit, or send your bill by mail.
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Q: What is the PCAC charge on my bill?
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The PCAC is basically a fuel charge adjustment. The rate changes each month depending on the wholesale cost that Brodhead Water & Light pays to purchase electricity. Some months, you will note that the PCAC is a charge on your bill, other months, it could be a credit to your bill. During months when there is a great demand for electricity (summer/winter) the cost to buy power is generally higher.
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Q: I can't find the answer to my question in this section
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A: Fill out the form below and we will contact you with the answer.
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